Desktop Support Specialist

5 days ago


Verona, Wisconsin, United States Softworld, a Kelly Company Full time

Job Title: Desktop Support

Job Summary: We are seeking a skilled Desktop Support professional to join our team at Softworld, a Kelly Company. As a Desktop Support specialist, you will be responsible for providing technical support and assistance to our employees, ensuring that their desktop systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support and assistance to employees, including troubleshooting hardware and software issues
  • Install, configure, and maintain desktop systems, including computers, laptops, and peripheral devices
  • Develop and implement technical solutions to improve system performance and efficiency
  • Collaborate with other IT staff to resolve complex technical issues
  • Document and maintain accurate records of technical support activities

Requirements:

  • Experience in desktop support and technical troubleshooting
  • Knowledge of Active Directory and other IT systems
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Willingness to learn and adapt to new technologies

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Eligibility: This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.


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