Insurance Customer Support Specialist
2 weeks ago
We are seeking a motivated and personable professional to enhance our customer service team. As a representative for Greg Kurtock - State Farm Agent, you will foster and cultivate relationships with clients to promote various insurance products, including auto, home, and life insurance.
Key Responsibilities- Develop and maintain customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing inquiries.
- Utilize a customer-centered, needs-based review process to inform clients about their insurance choices.
- Exhibit a strong work ethic with a commitment to achieving success consistently.
- Simple IRA plan
- Base salary plus commission and bonuses
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Opportunities for growth and advancement within the agency
- Exceptional communication skills, both written and verbal
- Self-driven and motivated
- Detail-oriented with a proactive approach to problem-solving
- Dedicated to providing excellent customer service
- Able to learn and adapt to computer systems
- Team-oriented with the ability to connect effectively with clients
- Must be able to obtain Property and Casualty license
- Must be able to obtain Life and Health license
If you possess the drive to succeed and envision yourself thriving in this role, we encourage you to explore this opportunity further.
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