Insurance Customer Support Specialist

1 week ago


Evanston, Illinois, United States Greg Kurtock - State Farm Agent Full time
Position Overview

As a valued member of the team at Greg Kurtock - State Farm Agent, you will play a crucial role in fostering and nurturing customer relationships within the community. Your primary focus will be to promote a range of State Farm products, including auto, home, and life insurance.

Key Responsibilities
  • Develop and maintain strong customer relationships, ensuring regular follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to educate clients about their insurance choices.
  • Exhibit a strong work ethic, demonstrating a commitment to achieving success on a daily basis.
Benefits
  • Simple IRA
  • Competitive salary with commission and bonus opportunities
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Exceptional communication skills, including written, verbal, and listening abilities
  • Self-driven and motivated individual
  • Detail-oriented with a proactive approach to problem-solving
  • Strong dedication to customer service excellence
  • Able to learn and adapt to various computer functions
  • Team-oriented with the ability to effectively engage with customers
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license

If you are driven to succeed and envision yourself thriving in this role, we encourage you to explore this opportunity further.



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