Membership Retention Specialist
8 hours ago
Job Summary:
The Member Engagement Specialist plays a vital role in fostering a thriving business community by promoting membership retention, engagement, and inclusion. This position works closely with various departments to support strategies that drive business growth and success.
Key Responsibilities:
Membership- Process new member applications and onboard new members
- Ensure the Chamber database is up-to-date and track member participation activity
- Assist members with the members-only section and organize ribbon cuttings
- Secure new membership and partnership revenue
- Manage the Ambassador program
- Contact 15-20 members per day to encourage attendance at events and meetings
- Network at Chamber events to promote programs and services
- Contact past-due members to secure renewals
- Organize Regional Connect networking events
- Support all events as instructed
- Process payments and create invoices as requested
- Attend staff meetings and activities as requested
- Support and attend Chamber events, activities, and functions
Qualifications:
- Proficient knowledge of computer systems, specifically Microsoft Office, Canva, or similar
- Exceptional writing and customer service skills
- Ability to work well under pressure and meet deadlines
- Proven ability to multitask in a fast-paced environment
- Strong verbal, non-verbal, and listening communication skills
- Ability to exercise discretion concerning privileged or confidential information
- Ability to work independently and as part of a team
- Ability to work flexible hours in support of scheduled events
- Valid state driver's license and reliable transportation
Work Environment:
- Primarily office-based with occasional off-site meetings and events
Compensation and Benefits:
- Competitive salary and benefits package, including health insurance, retirement plans, and paid time off
Company Overview:
North San Diego Business Chamber is dedicated to promoting the interests of our members and fostering a thriving business community. Our mission is to provide resources, advocacy, and support to help businesses grow and succeed.
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