Healthcare Retention Specialist

6 days ago


San Diego, California, United States Family Health Centers of San Diego Full time
Job Summary

We are seeking a highly motivated and detail-oriented Healthcare Retention Specialist to join our team at Family Health Centers of San Diego. As a key member of our enrollment services team, you will play a critical role in ensuring that our patients receive the care they need to thrive.

Responsibilities
  • Screen patients for coverage and schedule application assistance appointments with our Enrollment Specialists.
  • Collect and submit project-specific data in a timely and accurate manner.
  • Make telephone and mail contact with patients to verify enrollment, document healthcare utilization, and encourage renewal applications.
  • Meet departmental retention productivity standards.
  • Perform other duties as assigned, including providing coverage for Healthcare Enrollment Specialists as needed.
Requirements
  • Ability to travel within San Diego County, with proof of liability and property damage insurance on your vehicle.
  • High school graduate or GED equivalency.
Rewards
  • Competitive salary with excellent benefits.
  • Retirement plan with employer match.
  • Paid time off, extended sick leave, and paid holidays.
  • Medical, dental, vision, FSA, and life insurance.
  • Employee discounts and wellness programs.

At Family Health Centers of San Diego, we are committed to providing accessible, high-quality medical care to our patients. If you share our passion for community medicine and are dedicated to delivering culturally competent care, we encourage you to apply for this exciting opportunity.



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