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Bilingual Membership Sales Specialist

2 months ago


San Mateo, California, United States I Xl Full time
{"title": "Membership Sales Specialist", "description": "We are seeking a highly motivated and detail-oriented individual to join our Membership Sales team as a Bilingual Membership Sales Specialist. In this role, you will provide exceptional service and support to prospective customers, both in English and Spanish, and perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce.

**Key Responsibilities:**

* Provide exceptional service and support to prospective customers, both in English and Spanish
* Perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce
* Effectively communicate key product features and benefits to customers via phone and email
* Process customer credit card payments
* Initiate customer transfers to technical or customer support staff
* Complete related projects successfully and promptly

**Requirements:**

* Bachelor's Degree
* Bilingual in English and Spanish, both verbal and written
* Some experience in customer service, edtech or education preferred
* Energetic, positive, mature person who works well independently and as part of a team
* Excellent verbal and written communication skills
* Self-motivated, detail-oriented and exceptionally organized
* Exceptional critical thinking, research, and problem-solving skills

**What We Offer:**

* Competitive hourly rate of $25 - $26 per hour + benefits
* Opportunity to work with a leading EdTech company
* Collaborative and dynamic work environment
* Professional development opportunities

**About IXL Learning:**

IXL Learning is a leading EdTech company that reaches millions of learners through our diverse range of products. We value diversity, equity, and inclusion and are committed to creating a work environment where everyone can do their best work.

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}