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Bilingual Membership Sales Specialist
2 months ago
**Key Responsibilities:**
* Provide exceptional service and support to prospective customers, both in English and Spanish
* Perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce
* Effectively communicate key product features and benefits to customers via phone and email
* Process customer credit card payments
* Initiate customer transfers to technical or customer support staff
* Complete related projects successfully and promptly
**Requirements:**
* Bachelor's Degree
* Bilingual in English and Spanish, both verbal and written
* Some experience in customer service, edtech or education preferred
* Energetic, positive, mature person who works well independently and as part of a team
* Excellent verbal and written communication skills
* Self-motivated, detail-oriented and exceptionally organized
* Exceptional critical thinking, research, and problem-solving skills
**What We Offer:**
* Competitive hourly rate of $25 - $26 per hour + benefits
* Opportunity to work with a leading EdTech company
* Collaborative and dynamic work environment
* Professional development opportunities
**About IXL Learning:**
IXL Learning is a leading EdTech company that reaches millions of learners through our diverse range of products. We value diversity, equity, and inclusion and are committed to creating a work environment where everyone can do their best work.
If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}