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Patient Care Coordinator

2 months ago

Wilmington, North Carolina, United States Kids Dental Brands Full time
Job Overview

Treatment Coordinator - KIDS DENTAL BRANDS

** Competitive Hourly Compensation with Monthly Incentives **

Are you a dedicated front office receptionist, administrative professional, or customer service specialist eager to be part of a caring and collaborative dental team? We have an exciting opportunity for you.

KIDS DENTAL BRANDS is seeking a full-time Treatment Coordinator to join our vibrant team. We are looking for an individual who is passionate about making a positive impact in the lives of children and their families.

POSITION TYPE: Full-time

WORK SCHEDULE: Monday to Friday

SALARY: Starting at $16.00 per hour and above

MONTHLY INCENTIVES: Treatment Coordinators are eligible for monthly performance bonuses

QUALIFICATIONS: Minimum of 1 year experience in front office reception or patient coordination

EMPLOYEE BENEFITS: Comprehensive healthcare (medical, dental, vision), 401k plan, paid holidays, and paid time off for eligible staff

KEY RESPONSIBILITIES:

  • Manage and schedule patient appointments efficiently
  • Conduct initial consultations with patients to explain dental procedures, treatments, and costs, ensuring clarity in their treatment plans
  • Serve as the primary communication link between the dentist and patients
  • Deliver outstanding customer service by addressing patient inquiries and concerns promptly and professionally
  • Discuss financial options, insurance coverage, and available credit solutions
  • Maintain regular follow-up with patients throughout their treatment journey
  • Update educational materials for patients and ensure a welcoming reception area
  • Keep patient records current in compliance with privacy and security standards

Be part of our mission to ensure that all children, regardless of their background, have access to exceptional dental care in a friendly and enjoyable environment.