IT Network and Desktop Specialist

3 days ago


Louisville, Kentucky, United States pbs worldwide bvba - the recruitment factory Full time
About the Role

We are seeking an experienced IT Network and Desktop Specialist to join our team at PBS Worldwide BVBA - The Recruitment Factory. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities
  • Maintain and support our IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  • Own and manage projects, solutions, and key responsibilities within a larger business initiative.
  • Handle business-critical IT tasks and systems administration, ensuring minimal disruption to our operations.
  • Research and evaluate emerging technologies, hardware, and software to identify opportunities for improvement and cost savings.
  • Track and maintain hardware and software inventory, ensuring accurate records and efficient asset management.
  • Manage vendor relationships, including Verizon wireless, Open Path Cloud, and other hosted vendors, to ensure optimal service and value.
  • Provide technical support and training to employees on software and hardware, ensuring they have the necessary skills to perform their jobs effectively.
  • Develop and execute disaster recovery procedures and maintain data backups to ensure business continuity.
  • Travel between our two office locations, Wall St and Soho, as well as remote troubleshooting for all users.
  • Maintain server, firewall, network, and all IT-related issues in the office, ensuring a secure and stable environment.
  • Ensure the security system and antivirus software are up-to-date and functioning correctly.
Requirements
  • Extensive knowledge of network maintenance and experience managing staff.
  • Advanced industry knowledge to stay ahead of the curve and recommend innovative solutions.
  • Excellent problem-solving and analytical skills, with the ability to identify and resolve complex IT issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with employees at all levels.
  • Ability to travel between office locations and remote troubleshooting.
What We Offer
  • A competitive hourly rate of $30-$38.
  • A comprehensive benefits package, including health insurance, dental, vision, and basic life insurance.
  • A 401(k) plan for retirement savings.


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