Client Relations Specialist
2 weeks ago
Position: Client Relations Specialist – On-Site
Eligibility: US Citizen
Location: Buffalo, NY
Key Qualifications: Exceptional communication skills are essential, both verbally and in writing.
Responsibilities:
- Proficient in phone and computer operations.
- Familiarity with Microsoft Office applications, including Word, Excel, and PowerPoint is essential; experience with Microsoft Teams is advantageous.
- Ability to manage multiple tasks effectively is crucial.
- Experience with CRM systems is beneficial but not mandatory.
- A High School Diploma or GED is required.
- Prior experience in a call center environment is preferred but not essential.
- Meticulous attention to detail is necessary.
- A strong desire to influence customer choices.
- Capability to thrive and collaborate in a dynamic work setting.
- Willingness to participate in various training programs, including corporate orientation, product training (both online and in-person), sales training, and job shadowing.
- Competent computer skills, particularly in MS Word and Excel.
- Strong verbal and written communication abilities.
- Effective problem-solving skills.
This role primarily involves handling inbound calls. While a health insurance sales license is preferred, it is not a requirement. However, having a background or knowledge in health insurance would be beneficial to understand relevant terminology.
About Murtech Staffing & SolutionsMurtech Staffing & Solutions is a National Staffing Services Company committed to addressing the unique staffing needs of our clients. Our foundation is built on our Core Values: Integrity, Passion, and Work Ethic. We leverage these values to foster professional growth for both our employees and candidates.
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