Current jobs related to Client Relations Advocate - Buffalo, New York - Univera Healthcare

  • Youth Advocate

    4 weeks ago

    Buffalo, New York, United States Youth Advocate Programs Full time

    Empowering Young People as a Youth AdvocateWe are seeking a dedicated and passionate individual to join our team as a Youth Advocate. As a key member of our team, you will play a vital role in supporting and empowering young individuals as they navigate various challenges.Key Responsibilities:Provide guidance, resources, and mentorship to ensure young people...

  • Youth Peer Advocate

    4 weeks ago

    Buffalo, New York, United States Spectrum Health & Human Services Full time

    Job SummarySpectrum Health & Human Services is seeking a dedicated and compassionate Youth Peer Advocate to provide peer support to individuals with behavioral health issues. As a Youth Peer Advocate, you will work with clients between the ages of 18 and 30, providing advocacy, outreach, and engagement services to support their recovery and well-being.Key...

  • Housing Advocate Specialist

    4 weeks ago

    Buffalo, New York, United States My Place Home For The Homeless Full time

    Job Title: Housing AdvocateMy Place Home For The Homeless is seeking a dedicated and compassionate Housing Advocate to join our team. As a key member of our emergency shelter program, you will play a vital role in supporting our clients in achieving permanent housing solutions.Job Summary:The Housing Advocate will be responsible for assessing client needs,...

  • Healthcare Advocate

    2 weeks ago

    Buffalo, New York, United States Aither Health Full time

    {"title": "Healthcare Advocate Role", "description": "Job SummaryAither Health is seeking a compassionate and skilled Healthcare Advocate to join our team. As a key member of our advocacy team, you will play a vital role in guiding our members through the complexities of the healthcare system.Key ResponsibilitiesActive Listening: Provide empathetic and...

  • Community Health Advocate

    4 days ago

    Buffalo, New York, United States JERICHO ROAD MINISTRIES, INC. Full time

    Job Summary: At Jericho Road Community Health Center, we are seeking a highly motivated and compassionate Community Health Worker to join our team. As a Community Health Worker, you will play a vital role in improving healthy birth outcomes by empowering socially isolated, at-risk women as they navigate the process of pregnancy, labor, and delivery. Key...

  • Housing Advocate Specialist

    4 days ago

    Buffalo, New York, United States My Place Home For The Homeless Full time

    Job DescriptionMy Place Home For The Homeless is seeking a skilled Housing Advocate to join our emergency shelter program and support permanent housing initiatives. As a key member of our team, you will provide essential support and resources to clients, fostering a positive and empowering environment.Key ResponsibilitiesAssess client needs and develop...

  • Community Health Advocate

    4 days ago

    Buffalo, New York, United States JERICHO ROAD MINISTRIES, INC. Full time

    Job Summary:The Community Health Worker will work to improve healthy birth outcomes by empowering socially isolated, at-risk women as they go through the process of pregnancy, labor, and delivery. This role involves evaluating, responding to, and advocating for the needs of prenatal and postpartum clients through maternal health case management services and...

  • Youth Support Specialist

    1 week ago

    Buffalo, New York, United States Youth Advocate Programs Full time

    Job Summary:As a Youth Advocate at Youth Advocate Programs, Inc., you will play a vital role in supporting and empowering young individuals as they navigate life's challenges. Your primary responsibilities will include providing guidance, resources, and mentorship to ensure they reach their full potential in a safe and inclusive environment.Key...

  • Youth Support Specialist

    4 days ago

    Buffalo, New York, United States Youth Advocate Programs Full time

    Job Summary: We are seeking a dedicated and passionate individual to join our team as a Youth Advocate. As a key member of our team, you will play a vital role in supporting and empowering young individuals as they navigate various challenges.Key Responsibilities:Initiate, organize, plan, develop, and implement direct advocacy services to assigned clients...

  • Administrative Manager

    4 days ago

    Buffalo, New York, United States Youth Advocate Programs Full time

    Job Summary:As an Administrative Manager with Youth Advocate Programs, Inc., you will provide critical support to our program office, ensuring seamless operations and exceptional service to our clients. This role requires a highly organized and detail-oriented individual who can manage multiple tasks, maintain confidentiality, and work effectively in a...

  • Client Relationship Manager

    2 months ago

    Buffalo, New York, United States Patriot Growth Insurance Services Full time

    About the RolePatriot Growth Insurance Services is seeking a highly skilled Client Relations Specialist to join our dynamic team. As a key member of our organization, you will be responsible for managing client relationships, ensuring satisfaction, and driving business growth through exceptional service delivery.Key ResponsibilitiesClient Relationship...

  • Client Service Associate

    3 weeks ago

    Buffalo, New York, United States Raymond James Financial Services Full time

    Job SummaryRaymond James Financial Services is seeking a highly motivated and detail-oriented Client Service Associate to join our team. This role is responsible for providing high-quality administrative support to Financial Advisors, their clients, and branch staff members.Key ResponsibilitiesManage a high volume of daily interactions with clients,...

  • Senior Appeals Specialist, Dealer Success Advocate

    1 month ago

    Buffalo, New York, United States ACV, INC. Full time

    About ACV, INC.ACV, INC. is a dynamic company with a people-first mindset and a deep culture of growth and autonomy. We are committed to being an equal opportunity employer, fostering a work environment of acceptance and understanding that is free from discrimination.Job SummaryWe are seeking a customer-centric, energetic, and highly motivated individual to...

  • Peer Support Specialist I

    4 days ago

    Buffalo, New York, United States Spectrum Health and Human Services Full time

    Job Summary:Spectrum Health and Human Services is seeking a dedicated and compassionate Peer Support Specialist I to join our team. As a Peer Support Specialist, you will play a vital role in providing support and guidance to individuals with behavioral health issues. Your expertise and personal experience will enable you to connect with clients on a deeper...

  • Housing Assistant

    2 weeks ago

    Buffalo, New York, United States Jewish Family Services of Western New York Full time

    About the RoleWe are seeking a highly organized and detail-oriented Housing Assistant to join our team at Jewish Family Services of Western New York. As a Housing Assistant, you will provide on-site support to our Housing Coordinators and Manager in securing and setting up housing for our clients.Key ResponsibilitiesAssist in the setup of housing secured by...

  • Housing Assistant

    2 weeks ago

    Buffalo, New York, United States Jewish Family Services of Western New York Full time

    About the RoleWe are seeking a highly motivated and organized Housing Assistant to join our team at Jewish Family Services of Western New York. This role will provide on-site assistance to Housing Coordinators and Housing Managers in securing and setting up housing for our clients.Key ResponsibilitiesAssist in the setup of housing secured by the Housing...

  • Mental Health Counselor

    4 days ago

    Buffalo, New York, United States Community Health Center of Buffalo Full time

    Job Summary:The Community Health Center of Buffalo, Inc. is seeking a skilled Mental Health Counselor to join our team. As a Mental Health Counselor, you will be responsible for providing case management and counseling services to clients. This role involves assessing clients' psychosocial needs, providing short-term counseling, crisis intervention, and...

  • Mental Health Therapist

    3 weeks ago

    Buffalo, New York, United States Community Health Center of Buffalo Full time

    Job Summary:The Community Health Center of Buffalo, Inc. is seeking a skilled Mental Health Counselor to join our team. As a Mental Health Counselor, you will be responsible for providing case management and counseling services to clients with bio-psychosocial needs. This role involves assessing clients' needs, providing short-term counseling, crisis...

  • Peer Support Specialist

    2 weeks ago

    Buffalo, New York, United States Venture Forthe Full time

    Job Title: Peer Support SpecialistVenture Forthe is a leading healthcare agency in Western New York that operates on the fundamental premise that every individual has the right to make their own choices. We advocate for the needs and goals of our clients, focusing on HCBS (Home and Community Based Services) and CORE (Community Orientation Recovery and...

  • Housing Assistant Professional

    1 month ago

    Buffalo, New York, United States Jewish Family Services of Western New York Full time

    Job Title: Housing AssistantJob Summary:The Housing Assistant will provide on-site support to Housing Coordinators and Managers in securing and setting up housing for clients. This role involves moving household items, light apartment cleaning, and other housing-related tasks as directed by Housing Coordinators and Managers.Key Responsibilities:Assist in...

Client Relations Advocate

2 months ago

Buffalo, New York, United States Univera Healthcare Full time
Client Support Specialist Job Overview

We appreciate your interest in becoming a part of our Client Support team. Applications are evaluated in the order they are received. If you are chosen to advance, you will participate in a Video Assessment.

Position Summary:

As a Client Support Specialist, you will manage a variety of customer inquiries through several communication channels including phone, email, and online chat.

Your role involves addressing questions related to service benefits, payment processing, and enrollment procedures. Proficiency in Spanish is necessary for the B version of this position.

Key Responsibilities:

  • Deliver professional and effective service to clients and business associates
  • Record and respond to inquiries in accordance with regulatory standards
  • Resolve client issues promptly and accurately
  • Engage in outreach activities concerning various inquiries
  • Adjust to changes and prioritize tasks efficiently
  • Participate in training and professional development initiatives
  • Uphold high standards of integrity and confidentiality
  • Execute additional tasks as assigned
Required Qualifications:

Entry Level:

  • High School diploma or equivalent; experience in customer service is preferred
  • Ability to manage multiple tasks in a fast-paced setting
  • Strong computer and communication capabilities
  • Organizational and problem-solving skills
  • Completion of training requirements
Intermediate Level - in addition to Entry Level requirements:

  • Expertise in resolving complex issues
  • Advanced system and communication proficiency
  • Ability to take ownership of problems with minimal oversight
  • Completion of additional training
Advanced Level - in addition to Intermediate Level requirements:

  • Mentoring and supporting colleagues
  • Advanced problem-solving abilities
  • Demonstrates strategic thinking and initiative
  • Additional requirements for specific departments
Physical Requirements:

  • Work in a standard office environment
  • Regularly communicate verbally and audibly
  • Ability to meet performance standards
We are dedicated to fostering diversity and inclusion within our workforce to deliver innovative healthcare solutions. Join us in cultivating a culture that values talent from diverse backgrounds.

COMPANY CULTURE:

  • Values compassion, pride, excellence, innovation, and enjoyment
  • Encourages workforce diversity and employee growth
  • Provides competitive compensation and benefits
Equal Opportunity Employer

Compensation Range:

  • Grade 107: Minimum $ Maximum $23.89