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Front Office Coordinator

2 months ago

Pittsburgh, Pennsylvania, United States CQ Partners Full time
Job Description

CQ Partners is seeking a highly motivated and organized individual to manage the front office and provide exceptional customer service to our patients.

Key Responsibilities:

  • Manage patient schedules and appointments to ensure efficient use of resources
  • Communicate effectively with patients and staff to resolve scheduling conflicts and concerns
  • Track and report daily scheduling metrics to inform business decisions
  • Provide top-notch customer service to patients and their families
  • Maintain accurate and up-to-date patient records in our scheduling system
  • Prepare and send correspondence to patients and healthcare providers
  • Manage daily operations of the practice to ensure a professional and productive work environment
  • Schedule and coordinate patient appointments to optimize client satisfaction and facility efficiency
  • Create and update patient electronic health records
  • Verify patient insurance coverage and benefits
  • Stay flexible and adaptable to changing priorities and deadlines

Requirements:

  • High School Diploma or equivalent required; Associate's degree preferred
  • 2+ years of experience in a front office or administrative role, preferably in a medical setting
  • Proficiency in Microsoft Office programs, including Word, Excel, and Outlook
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Preferred Qualifications:

  • Experience with electronic health records and scheduling systems
  • Strong organizational and time management skills
  • Ability to multitask and prioritize tasks effectively
  • Excellent problem-solving and conflict resolution skills

Compensation and Benefits:

$17-18/hour, with opportunities for professional growth and development