Front Office Representative

1 week ago


Pittsburgh, Pennsylvania, United States Concord Hospitality Full time
Front Office Agent Job Description

We are seeking a highly skilled and customer-focused Front Office Agent to join our team at Concord Hospitality. As a Front Office Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.

Key Responsibilities:
  • Guest Service: Assist guests efficiently, courteously, and professionally at all times, maintaining a high level of service and hospitality.
  • Communication: Promptly and effectively deal with guest concerns or issues, ensuring all are met to satisfaction in a timely manner.
  • Cash Handling: Post guest charges, collect payments, and follow all cash handling procedures as required by Concord.
  • Mail and Messages: Handle guest mail and messages with respect to privacy and professionalism.
  • Knowledge and Communication: Be knowledgeable of the hotel brand and various programs (travel programs, special offers) and communicate effectively with various departments and management on guest comments and concerns.
  • Emergency Procedures: Have full knowledge of hotel safety and emergency procedures.
  • Physical Demands: Must be able to push/pull/lift 10 lbs.
Benefits:

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, Short Term/Long Term disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

We take pride in our work, the hotel, and our employer to make sure we exceed our guests' expectations. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.



  • Pittsburgh, Pennsylvania, United States Duquesne Club Full time

    Become a Part of Our Esteemed Team at Duquesne ClubIf you aspire to join a prestigious private City Club with a legacy of excellence, you have found the right opportunity. At Duquesne Club, we are dedicated to providing outstanding social, business, and recreational experiences to our esteemed members and guests through exceptional service and individualized...


  • Pittsburgh, Pennsylvania, United States Squirrel Hill Health Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Call Center Representative/Front Office Coordinator to join our team at Squirrel Hill Health Center. This individual will be responsible for providing exceptional customer service, scheduling appointments, and ensuring the smooth flow of information through our system.Key ResponsibilitiesAnswer...


  • Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    About the Front Desk RoleWe're seeking a skilled and friendly Front Desk Representative to provide exceptional service to our guests and visitors. As the first point of contact, you'll be responsible for maintaining a warm and welcoming atmosphere at our main entrance.Key ResponsibilitiesGreet and welcome guests, verifying their reservation and credit...


  • Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    About the Front Desk AgentWe're seeking a friendly and team-oriented Front Desk Representative to be the first point of contact for all on-site visitors. As a key member of our team, you'll be responsible for maintaining and executing on all receptionist and clerical duties at the main entrance.Key Responsibilities:Greet and welcome guests upon arrival,...


  • Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    About the Front Desk RoleWe're seeking a skilled and friendly Front Desk Representative to provide exceptional service to our guests at the Wyndham Garden Pittsburgh.Key ResponsibilitiesGreet and welcome guests upon arrival, ensuring a warm and inviting experience.Register guests into the system, verifying reservation and credit information.Promote our Guest...


  • Pittsburgh, Pennsylvania, United States IHG Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at IHG. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key Responsibilities:Guest Check-in/Check-out: Process...


  • Pittsburgh, Pennsylvania, United States HEI Hotels & Resorts Full time

    {"title": "Front Desk Representative", "description": "Job SummaryWe are seeking a Front Desk Representative to join our team at SpringHill Suites Pittsburgh Bakery Square. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out...


  • Pittsburgh, Pennsylvania, United States Omni Hotels Full time

    Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at the Omni William Penn Hotel. As a Front Office Supervisor, you will be responsible for leading our guest services division, including the front office, valet team, door and bellpeople, and concierge.Key Responsibilities:Lead and...


  • Pittsburgh, Pennsylvania, United States dandbcareers Full time

    Job Title: Front Desk RepresentativeJob Summary:We are seeking a highly skilled and enthusiastic Front Desk Representative to join our team at Dave & Buster's. As a Front Desk Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver...


  • Pittsburgh, Pennsylvania, United States UnitedHealth Group Full time

    Front Office Assistant Job DescriptionWe are seeking a highly skilled and detail-oriented Front Office Assistant to join our team at UnitedHealth Group. As a Front Office Assistant, you will play a critical role in delivering exceptional patient care and ensuring the smooth operation of our medical facilities.Key Responsibilities:Assist in opening and...

  • Front Office Director

    2 weeks ago


    Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    Front Office ManagerAs a key member of our hotel team, the Front Office Manager plays a vital role in delivering exceptional guest experiences and driving business success. This dynamic leader will oversee all Front Office operations, ensuring seamless guest service, efficient room management, and effective team performance.Key Responsibilities:Operational...


  • Pittsburgh, Pennsylvania, United States Accor Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairmont Pittsburgh. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.Key Responsibilities:Greet guests warmly and efficiently,...


  • Pittsburgh, Pennsylvania, United States AccorHotel Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairmont Pittsburgh. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is exceptional.Key Responsibilities:Greet guests upon arrival and check them in...


  • Pittsburgh, Pennsylvania, United States AccorHotel Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairmont Pittsburgh. As a Front Desk Agent, you will be the first point of contact for our guests and play a critical role in ensuring their stay with us is exceptional.Key Responsibilities:Greet guests warmly and efficiently, ensuring a...


  • Pittsburgh, Pennsylvania, United States MSCCN Full time

    Job Title: Assistant Front Office ManagerAt MSCCN, we are seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our Front Office Operations team, you will be responsible for ensuring maximum Front Office operating efficiency during evening hours.Responsibilities:Train associates to ensure Omni...


  • Pittsburgh, Pennsylvania, United States Sto-Rox Neighborhood Health Council, Inc Full time

    Job Title: Front Office AssistantWe are seeking a highly organized and detail-oriented Front Office Assistant to join our team at the Sto-Rox Neighborhood Health Council, Inc. This role is an integral part of our Patient Services team and requires excellent communication and interpersonal skills.Key Responsibilities:Coordinate patient flow, including...


  • Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a key member of our front office team, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key Responsibilities:Greet and register guests in a friendly and...


  • Pittsburgh, Pennsylvania, United States Optum Full time

    Job Title: Front Office AssistantAt Optum, we're passionate about delivering quality, convenient, and affordable healthcare to our patients. As a Front Office Assistant, you'll play a vital role in ensuring our patients receive exceptional care and service.Key Responsibilities:Assist in opening and closing the clinic, maintaining a clean waiting area, and...


  • Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    About the Front Desk Agent RoleWe're seeking a highly skilled and customer-focused Front Desk Agent to provide exceptional service to our guests. As the first point of contact, you'll be responsible for maintaining a warm and welcoming atmosphere, ensuring a seamless check-in and check-out experience.Key Responsibilities:Greet and register guests, verifying...


  • Pittsburgh, Pennsylvania, United States Fairfield Pittsburgh Airport Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn & Suites Pittsburgh Airport/Robinson Township. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Register guests and process...