Executive Director of Operations
6 days ago
RPM Living is seeking an experienced Executive Director of Operations to lead our multifamily portfolio management team. As a key member of our executive leadership team, you will be responsible for driving business growth, optimizing performance, and developing strategic initiatives to achieve our corporate goals.
Key Responsibilities- Team Management: Lead a team of Regional Vice Presidents, providing strategic and tactical guidance to optimize performance and effectiveness.
- Client Management: Build and maintain positive relationships with owners and clients, ensuring a culture of exceptional service and high standards of conduct.
- Systems Management: Utilize and optimize our technology solutions to extract and monitor performance analytics, identifying new opportunities and optimizing relationships, revenue, and value.
- Reporting: Monitor monthly financial reviews, benchmark property performance, and oversee policies for property operations.
- Financial Management: Identify and implement new business opportunities, lead annual budget reviews, and analyze internal business processes.
- Administrative Duties: Create and implement action plans for underperforming assets and monitor expense controls.
- Business Development/Due Diligence & Transitions: Assist clients in identifying new opportunities, help underwrite deals, and work closely with the Transitions and Due Diligence team.
- Hands-on inspirational leadership style with a proven track record of success in leading, coaching, and mentoring teams.
- 10+ years of multifamily property management leadership success with a large portfolio and prior significant P&L responsibility.
- Strong background in managing diverse types of multi-family communities and thorough knowledge of multifamily property management best practices.
- Advanced proficiency and hands-on experience with managing large and/or complex multifamily portfolios.
- Proven success in building a culture of financial accountability and driving transformative strategic initiatives.
- Sophisticated communication and influencing skills, highly skilled at communicating complex issues to stakeholders and/or audiences at all levels.
RPM Living is a dynamic and fast-growing company that offers exceptional benefits, including weekly pay, comprehensive healthcare coverage, and opportunities for professional development and career growth. We are an Equal Opportunity Employer and participate in E-Verify.
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