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Human Resources Specialist

2 months ago

Fayetteville, North Carolina, United States ServiceSource Full time

Join ServiceSource, an advocate for individuals with disabilities, and make a meaningful difference in the community. We are a dynamic organization comprised of skilled professionals who foster innovation, embrace transformation, and serve humanity.

Position Overview

The Human Resources Specialist plays a crucial role in supporting and coordinating various human resource functions. This position is responsible for implementing ServiceSource's policies, programs, and practices, with a particular emphasis on recruitment, onboarding of new employees, data management within the HRIS, and maintaining accurate personnel records. The HR Specialist will assist in various HR operations, ensuring compliance with federal and state regulations.

Compensation: $20.00 per hour

Key Responsibilities

  • Facilitates the onboarding process for new hires, ensuring they receive all necessary documentation, including the completion of form I-9 and verification of I-9 documentation.
  • Ensures that all onboarding activities are finalized before the new employee's start date.
  • Conducts orientation sessions for newly hired staff.
  • Performs administrative tasks such as photocopying, scanning, emailing documents, managing outgoing mail, and ordering office supplies.
  • Prepares and organizes personnel files for new employees and accurately archives records of former employees.

Additional Duties

  • Responds to requests for employment verification and references in a timely manner. Participates in HR compliance and data audits as necessary.
  • Processes requests related to benefit programs, including tuition assistance and leave donation initiatives.
  • Provides customer service by addressing employee inquiries and requests.
  • Assists with conducting background checks for new employees by submitting requests to background check vendors.
  • Collaborates with the Training department to communicate, track, and schedule mandatory training for employees.
  • Ensures proper documentation is filed in the appropriate employee records.
  • Participates in HR compliance audits as needed and assists with the exit process for terminated employees.
  • Supports recruitment efforts by tracking candidate status and providing follow-up as required.
  • Undertakes other responsibilities as assigned.

Qualifications: Education, Experience, and Certifications

  • Associate degree in Human Resources or a related field is required; a Bachelor's degree is preferred.
  • A minimum of three years of relevant experience is required.
  • PHR or SHRM-CP certification is preferred.

Knowledge, Skills, and Abilities

  • Solid understanding of human resources principles, practices, and procedures, along with basic employment law knowledge.
  • Ability to thrive in a fast-paced work environment.
  • Exceptional time management skills with a proven track record of meeting deadlines.
  • Strong verbal and written communication abilities.
  • Excellent organizational skills and attention to detail.
  • Capability to work collaboratively within a team.
  • Outstanding interpersonal and customer service skills.
  • Proficiency in Microsoft Office Suite or similar software.
  • Willingness to learn and become proficient in the HRIS.

Physical Requirements

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this position, the employee may spend extended periods sitting at a desk and working on a computer. Occasionally, the employee may need to lift or move items weighing up to 25 pounds.

Work Environment

The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is typically quiet.

Benefits for Eligible Employees May Include:

  • Comprehensive health coverage for you and your family through medical, dental, and vision plans.
  • Financial protection with fully company-paid disability, life, and accidental death & dismemberment insurance.
  • A 403(b) retirement plan with a generous company match.
  • Tax advantages through flexible spending and health savings accounts.
  • Employee assistance programs, wellness initiatives, and tuition assistance to support work-life balance.
  • A generous paid time-off policy that increases with tenure.

ServiceSource is dedicated to building a diverse workforce and fostering an inclusive workplace. We are an Equal Opportunity and Affirmative Action Employer, making employment decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. We are an E-Verify Employer and maintain a drug-free workplace. Pre-employment background checks are required for all positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of another employee or applicant. However, employees with access to compensation information as part of their essential job functions cannot disclose this information to individuals without access unless required by law.