Head of Human Resources and Office Management
2 months ago
About the Organization
The American Academy of Actuaries is a prominent professional association based in Washington, D.C., representing over 20,000 members dedicated to serving the public and the actuarial profession in the United States. Our members encompass a diverse range of professionals, including consultants, corporate leaders, regulators, and academics, with expertise spanning pensions, life insurance, health insurance, risk management, and more.
The Academy plays a crucial role in advising public policymakers by providing expert guidance on risk and financial security issues. Additionally, we establish and uphold the standards of professionalism and qualifications for actuaries across various U.S.-based actuarial organizations.
Position Summary
The Head of Human Resources and Office Management is tasked with overseeing the comprehensive administration and coordination of human resources activities and office operations. This includes developing strategies for talent engagement, managing employee benefits and compensation, recruitment processes, and formulating personnel programs. The role also involves advising senior management on policies and practices, fostering employee relations, and ensuring effective training and development initiatives.
Key Responsibilities: Human Resources (75%)
- Collaborate with senior leadership to design and implement a talent engagement strategy that reinforces organizational values and promotes a culture of excellence, collaboration, and respect.
- Utilize technology and third-party services to enhance HR functions and meet organizational needs.
- Evaluate and propose enhancements to the Academy's personnel policies and procedures as necessary.
- Develop and maintain personnel policies and an employee handbook, addressing staff inquiries regarding policies.
- Communicate updates in personnel policies and ensure compliance across the organization.
- Oversee payroll processing and maintain accurate records of employee leave balances.
- Manage recruitment efforts for all personnel, coordinating with staffing agencies and overseeing the interview and selection process.
- Facilitate new hire orientation, covering company policies, benefits, and administrative procedures.
- Stay informed on labor law changes and ensure compliance with relevant regulations.
- Build relationships with benefit providers and manage claims for various employee benefit programs.
- Assess training needs and coordinate professional development opportunities to enhance employee skills.
- Guide management in mentoring and evaluating employees effectively.
- Oversee performance evaluation processes and manage personnel records.
- Conduct annual salary surveys and collaborate with finance on compensation program updates.
- Address personnel issues and provide management with strategic advice.
- Facilitate the employee separation process, including exit interviews and benefits administration.
- Manage verification requests related to employment and salary.
Key Responsibilities: Office Management (25%)
- Supervise office management tasks, including procurement of supplies and equipment, and oversee maintenance of office facilities.
- Act as a liaison with building management regarding office space needs and coordinate renovations.
- Oversee front desk operations and ensure adequate coverage for receptionist duties.
Qualifications and Skills
- Bachelor's degree required; advanced degree preferred.
- Eight to ten years of experience in human resources, with a minimum of four to five years in a managerial role.
- Experience in member associations or trade organizations is preferred.
- Strong understanding of employee benefits administration and compliance.
- Proficient in utilizing technology to optimize HR processes.
- Ability to prioritize tasks and develop actionable plans.
- Excellent communication skills, both written and verbal.
- Proven ability to maintain confidentiality and build effective relationships.
Work Schedule
This position offers a hybrid work schedule, combining office and remote work.
Benefits
- Comprehensive health and dental insurance
- 401(k) retirement plan
- Flexible spending accounts
- Paid time off and professional development assistance
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