Client Relationship Manager
6 hours ago
ADP is seeking a skilled Client Relationship Manager to join our team. As a Client Relationship Manager, you will work closely with our clients to understand their business needs and develop strategic partnerships to drive growth and success.
Key Responsibilities- Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Collaborate with cross-functional teams to identify business opportunities and develop solutions to drive client success.
- Provide strategic support to clients to help them achieve their business objectives.
- Act as a liaison between clients and ADP to ensure seamless communication and issue resolution.
- Conduct regular business reviews to assess client satisfaction and identify areas for improvement.
- Mentor and train less experienced team members to ensure knowledge sharing and skill development.
- Stay up-to-date with industry trends and best practices to provide expert advice to clients.
- At least 5 years of experience in a professional services, implementation, client services, sales, human resources or payroll/finance environment.
- Strong client relationship and interpersonal skills.
- Proven ability to lead conversations with executive-level client contacts.
- Results-oriented, organized, and able to multi-task.
- Excellent verbal and written communication and platform skills required.
- An understanding of ADP's infrastructure, products and services.
ADP is a leading provider of human capital management solutions. We are committed to providing our clients with exceptional service and support to help them achieve their business objectives. Our team is dedicated to building strong relationships with our clients and delivering innovative solutions to drive growth and success.
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