Client Relationship Manager

2 weeks ago

Massapequa Park, New York, United States Jobot Full time
About the Role:

We are a reputable organization in the Baking sector seeking a dedicated Account Manager to enhance our sales efforts.

Company Overview:

As a family-owned enterprise, we take pride in our heritage of producing authentic Italian sauces and specialty food items. Our commitment to high-quality ingredients is evident in every product, from traditional pasta sauces to innovative culinary creations. We aim to deliver the essence of Italy to kitchens around the world, and our reputation for quality and flavor is highly regarded by our customers.

Why Consider This Opportunity?
  • Attractive bonus and commission structure
  • Opportunities for career advancement


Key Responsibilities:

As an Account Manager, you will play a crucial role in our success by:

1. Managing and expanding a portfolio of key client accounts in the baking sector.
2. Building and nurturing strong relationships with clients to understand their needs and challenges, providing tailored solutions.
3. Identifying cross-selling and up-selling opportunities to enhance revenue streams.
4. Developing and executing effective sales strategies to drive growth and improve customer satisfaction.
5. Conducting regular sales forecasts, utilizing data and trends for informed decision-making.
6. Collaborating with the sales team and other departments to ensure a seamless customer experience.
7. Addressing customer inquiries and complaints promptly and professionally.
8. Staying informed about industry trends and competitor activities to refine sales strategies.

Qualifications:

1. Minimum of 5 years of experience in account management, sales, or a related field.
2. Proven track record in the baking industry is essential.
3. Demonstrated ability to achieve sales targets through effective cross-selling and up-selling.
4. Strong skills in sales forecasting, leveraging data for strategic decisions.
5. Exceptional customer service abilities, with a focus on relationship building.
6. Excellent communication and negotiation skills.
7. Strong problem-solving capabilities, adept at resolving customer issues.
8. A proactive and self-driven approach, capable of working independently and collaboratively.
9. A bachelor's degree in business, marketing, or a related discipline is preferred.

This position offers an exciting chance for an experienced Account Manager who is enthusiastic about sales and customer relations. We welcome candidates with the right skills and experience to explore this opportunity.

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