Training Coordinator

7 days ago

Washington, United States HRUCKUS Full time
Job Title: Training Coordinator

HRUCKUS is seeking a highly skilled Training Coordinator to join our team in Washington, D.C. As a key member of our team, you will be responsible for training alarm monitors for all District of Columbia Government leased and owned facilities.

Key Responsibilities:
  • Develop and implement training programs for alarm monitors to ensure they are equipped to respond to emergency situations.
  • Collaborate with security teams to ensure that all facilities are secure and that employees and citizens are protected.
  • Monitor security access control systems, status charts, alarm systems, and other control programs to identify potential security threats.
  • Respond to emergency situations by dispatching the proper authorities and notifying relevant parties.
  • Maintain accurate records of all work performed, including materials used and any problems encountered or identified with security systems.
  • Perform key access control functions, including updating employee access levels, configuring access levels, and running access control reports.
  • Prepare shift documentation, including shift reports, work orders, security reports, and unusual incidents.
  • Provide timely, efficient, and professional service to all customers and clients to ensure satisfaction.
  • Coordinate interactions with customers when problems arise in the Command Center.
  • Attend to other matters and duties assigned by the executive staff of the department.
Requirements:
  • Strong customer service-oriented background
  • Administrative and office support
  • Ability to maintain focus
Preferred Skills:
  • Professional experience with Veritas (Security Surveillance System)

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