IT Support Specialist
14 hours ago
We are seeking a highly skilled IT Support Specialist to join our team at Amyx. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their IT systems and infrastructure are running smoothly and efficiently.
Responsibilities:- Provide technical support and assistance to customers via phone, email, and in-person
- Diagnose and resolve technical issues with IT systems and infrastructure
- Develop and maintain problem tracking databases
- Consult with users to identify needs and requirements
- Conduct feasibility studies and trade-off analyses
- Prepare business cases and ensure the rigorous application of information security/Cybersecurity policies, principles, and practices
- Minimum 3-10 years of relevant experience
- Security Requirements: Sensitivity Level: IT-I
- Ability to communicate accurate information
- Medical, Dental, and Vision Plans (PPO & HSA options available)
- Flexible Spending Accounts (Health Care & Dependent Care FSA)
- Health Savings Account (HSA)
- 401(k) with matching contributions
- Roth
- Qualified Transportation Expense with matching contributions
- Short Term Disability
- Long Term Disability
- Life and Accidental Death & Dismemberment
- Basic & Voluntary Life Insurance
- Wellness Program
- PTO
- 11 Holidays
- Professional Development Reimbursement
$50,000-$90,000
Amyx is an Equal Opportunity employer. We are committed to providing equal employment opportunity to all job seekers. Every qualified applicant receives focused consideration for employment and no one is discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status.
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