Technical Service Innovation Leader

5 days ago


Grand Blanc, Michigan, United States Kaizen HR Solutions, LLC Full time

We are seeking a skilled Technical Service Innovation Leader to join our team at Kaizen HR Solutions, LLC.

Job Summary

This role offers the opportunity to lead internal and external mold trials, leveraging expertise in injection molding to drive business growth.

As a Technical Service Innovation Leader, you will be responsible for:

  • Customer-Centric Solutions: Leverage your understanding of customer needs to influence product development and optimize service improvements, ensuring alignment with market demands.
  • Technical Expertise: Apply your in-depth knowledge of injection molding processes and material science to deliver high-quality outcomes and ensure operational efficiency.
  • Product Trials: Lead and manage trials of new formulations, securing customer approvals and facilitating the successful introduction of new products.
  • Data Analysis: Collect, analyze, and interpret data from molding processes and lab tests to drive continuous performance improvements and process optimizations.
  • Problem-Solving: Troubleshoot and resolve complex material and molding challenges, improving production efficiency and product quality.

$120,000 - $150,000 per year, depending on experience. Location is flexible, anywhere in the Midwest or East Coast. This is a fully remote role.

Requirements

To be successful in this role, you will need:

  • Extensive Experience: At least 5 years of hands-on experience in conducting product trials, ensuring optimal performance and quality standards.
  • Injection Molding Expertise: A strong emphasis on innovative problem-solving and delivering exceptional customer satisfaction.
  • Partnership Building: Proven ability to build and maintain strong partnerships with key customers, acting as a trusted advisor to meet their specific needs and exceed expectations.

We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.



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