Customer Service Representative II

4 days ago

Great Falls, Montana, United States Patterson Companies Full time
About the Role

Patterson Companies is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our predominately cattle, equine, and swine production customers and sales representatives.

Key Responsibilities
  • Develop strong working relationships with customers, sales representatives, and manufacturing partners.
  • Provide timely and effective customer service and sales support, responding to customer queries and resolving issues.
  • Communicate customer information to sales representatives and management.
  • Identify customer requirements and recommend products and solutions.
  • Process customer transactions accurately and efficiently.
  • Maintain accurate customer and territory records.
  • Generate reports and monitor shipment dates to ensure timely delivery.
  • Ensure regulatory compliance and adherence to company policies.
Requirements
  • High School Degree or equivalent.
  • Proven customer service and organizational skills.
  • Accuracy and attention to detail.
  • Effective verbal, written, and interpersonal communication skills.
  • General computer proficiency, including MS Office.
What We Offer
  • Competitive benefits package.
  • Unique incentive programs and rewards.
  • Opportunities for professional growth and development.

Patterson Companies is an equal opportunity employer and welcomes applications from diverse candidates.

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