Customer Service Representative
1 day ago
Patterson is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.
Key Responsibilities- Develop strong working relationships with customers, sales representatives, and manufacturing partners to ensure seamless order entry and customer satisfaction.
- Provide timely and accurate responses to customer inquiries, resolving issues and recommending products and solutions to meet their needs.
- Communicate customer requirements and expectations to the outside sales representative or management team.
- Process customer transactions accurately and efficiently, ensuring timely delivery and regulatory compliance.
- Perform administrative tasks, including generating reports, monitoring shipment dates, and maintaining accurate customer and territory records.
- High School Degree or equivalent.
- Proven customer service and organizational skills.
- Observable accuracy and strong attention to detail.
- Demonstrated effective verbal, written, and interpersonal communication skills.
- General computer proficiency, including knowledge of MS Office.
- Competitive benefits package, including medical, dental, and vision coverage.
- 401(k) match retirement savings plan.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO) and holiday pay.
- Volunteer Time Off (VTO) and educational assistance program.
- Full Paid Parental and Adoption Leave.
- LifeWorks employee assistance program.
- Patterson Perks program.
Patterson is an equal opportunity employer and welcomes applicants from diverse backgrounds. We believe that our employees' unique experiences and differences strengthen our company and drive our success.
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