Dental Office Coordinator
23 hours ago
We are seeking a highly skilled and experienced Dental Receptionist to join our team at Dental Care Alliance. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and ensuring a smooth and efficient experience for all visitors to our office.
Key Responsibilities- Customer Service: Greet patients and visitors, sign them in, schedule future appointments, and handle incoming phone calls in a professional and courteous manner.
- Respond to Patient Questions and Concerns: Answer patient inquiries and address any concerns in accordance with Dental Care Alliance policies.
- Telephone and Scheduling: Answer phones, schedule appointments, and maintain accurate records of patient appointments and communications.
- Registration and Payment Processing: Register patients, post charges and payments to patient accounts, and maintain accurate records of patient payments.
- Waiting Area Maintenance: Ensure the waiting area is clean, organized, and welcoming to patients.
- Experience: At least 2+ years of experience working in a dental office environment.
- Customer Service Skills: Exceptional customer service skills and the ability to work effectively with patients and staff.
- Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Knowledge of Insurance Plans: Knowledge of insurance plans (HMO/PPO) is a plus.
Dental Care Alliance is a leading dental support organization that provides administrative and business support services to dental practices. We are committed to delivering exceptional patient care and creating a positive work environment for our staff. We celebrate diversity and are an equal opportunity employer.
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