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Lead Front Office Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and experienced Front Office Team Lead to join our Private Dental Office team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient office experience.
Key Responsibilities:
- Supervise and coordinate front office staff to ensure optimal patient flow and satisfaction
- Manage patient scheduling, billing, and insurance claims
- Develop and implement processes to improve office efficiency and productivity
- Provide exceptional customer service and resolve patient complaints in a timely and professional manner
- Collaborate with dental staff to ensure seamless communication and coordination of patient care
Requirements:
- Minimum 2 years of experience in a front office role in a dental or medical setting
- Proven leadership and supervisory skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- High school diploma or equivalent required; associate's or bachelor's degree preferred
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment