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Dental Office Coordinator
2 months ago
Pelham Parkway Dental Assoc is seeking a highly organized and detail-oriented Dental Receptionist to join our team. As a key member of our front office staff, you will be responsible for ensuring a smooth and efficient patient experience.
Key Responsibilities:- Greet and welcome patients to our practice, ensuring a positive first impression.
- Enter patient information into our data system, answer questions, and arrange referrals to other dental specialists as needed.
- Assist patients in filling out information forms and prepare their charts and daily schedules for the dental staff.
- Update patient records and document recent treatments and procedures.
- Schedule follow-up appointments and provide telephonic reminders to patients.
- Verify methods of payment and collect payments as needed.
- Verify patients' dental insurance and perform general office duties, such as answering telephones, photocopying, filing, and faxing.
- High school diploma or equivalent required.
- At least 2 years of experience in a dental office setting.
- Knowledge of Dentrix software is a must.
- Prior experience with insurance plans and claims processing.
- Knowledge of dental terminology, procedures, and diagnosis.
- Proven experience working in a fast-paced dental office environment.
- Excellent interpersonal communication skills and telephone etiquette.
- Strong organizational skills to effectively handle multiple tasks and prioritize responsibilities.
- Flexibility to support changing schedules and adapt to new situations.
