Luxury Travel Director

7 days ago


New York, New York, United States Marchay Full time

About Marchay

Marchay is a curated, membership-based travel service and community for discerning travelers. As a leader in the luxury travel industry, Marchay provides a unique approach to managing high-end travel needs.

Role Description

As a Senior Travel Consultant, you will lead a team of travel professionals and be responsible for exceptional client relations and execution of high-end travel arrangements. The ideal candidate has extensive industry experience, preferably in the luxury sector, and can excel as a team leader.

Responsibilities

  • Lead a team of luxury travel consultants and manage a portfolio of high-end clients
  • Maintain strong relationships with clients to understand their travel preferences and plan customized itineraries
  • Conduct research on destinations, activities, and dining experiences to provide expert recommendations
  • Execute trip booking details, including hotels, transfers, and reservations
  • Collaborate with hotels, villa suppliers, DMCs, and local fixers globally
  • Develop detailed and comprehensive travel itineraries
  • Provide targeted travel intelligence and advice tailored to each client's needs
  • Be proactive and creative in seeking out solutions and opportunities

Requirements

  • 5+ years of experience planning luxury travel, either as an independent contractor or company employee
  • Ability to work on 50-60 trips at once and manage large amounts of data
  • Experience working with luxury hotels, first and business class air, DMCs, villa suppliers, guides, etc.
  • Sophisticated understanding of high-end consumer lifestyles and travel trends
  • Excellent client service skills and ability to deliver a great client experience
  • Excellent verbal and written communication skills
  • Ability to multitask and manage time effectively

Benefits

  • Top-end of the market compensation package
  • Fully-covered medical, dental, and vision benefits
  • 401k plan
  • Opportunity to be part of a groundbreaking and new model in luxury travel
  • Collaborative and dynamic work environment
  • Real say in the future of the business and opportunities for growth and development


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