Membership Sales Specialist
7 days ago
The Front Desk Sales Associate is the face of Retro Fitness of Fairfield, providing exceptional customer service and ensuring a positive member experience. This role requires a team-oriented individual with excellent communication skills, who can multitask and provide a high level of customer satisfaction.
Key Responsibilities- Greet and check in members, resolving any issues in a timely and effective manner.
- Generate new membership sales and retain existing members through effective communication and follow-up.
- Sell in-store merchandise, such as Retro Blends Smoothies and Pro Shop items.
- Ensure a safe and clean environment for all members and staff.
- Perform applicable downtime tasks, such as facility upkeep and walk-throughs, as provided by management.
- Open and close the facility as scheduled, following company policies and procedures.
- A positive and upbeat personality.
- Effective ability to communicate with customers, coworkers, and managers.
- The ability to multitask and prioritize tasks.
- Customer service oriented and able to work in a fast-paced environment.
- Punctual, responsible, and detail-oriented.
- CPR/AED training preferred.
- Prior sales experience in a retail setting is preferred.
- Successful completion of all Retro University courses.
The Front Desk Sales Associate will work in a fast-paced, dynamic environment, interacting with members and staff on a daily basis. The working hours may vary and include mornings, evenings, and weekends.
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Customer Experience Specialist
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