Technical Support Specialist
2 days ago
AGTEK Development Company, a leading provider of earthwork takeoff and 3D modeling solutions, is seeking a skilled Technical Support Specialist to join our team.
Key Responsibilities:- Provide exceptional technical support to customers and sales representatives via phone, internet, and email for AGTEK software products.
- Deliver a friendly, courteous experience for customers, addressing their problems within established response times.
- Suggest improvements to our products and verify defects when encountered during testing, support, or training.
- Test new versions and updates of our software.
- Confirm bug fixes and maintain the bug tracking system.
- Assist in the development and editing of training guides and videos.
- Provide training and support for customers, salespeople, and internal staff.
- Assemble and test drones.
- College degree preferred or equivalent work experience in computer or information technology.
- Experience in the construction industry and AGTEK products.
- Reliable, punctual, and self-motivated individual with a strong work ethic.
- Outstanding interpersonal skills and a positive attitude.
- Ability to quickly master and explain software.
- Articulate and well-spoken with excellent phone and email etiquette.
- Collaborative team player willing to travel occasionally.
- Competitive salary, benefits, and expense reimbursement.
- Comprehensive training and support.
- Collegial environment with opportunities for growth and development.
AGTEK Development Company is an Equal Employment Opportunity and Affirmative Action employer, committed to considering all qualified applicants for employment without regard to race, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
We value diversity and strive to create an inclusive workplace where talented individuals can thrive.
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Technical Support Specialist
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Livermore, California, United States AGTEK Development Company, Inc. Full timeTechnical Support SpecialistAGTEK Development Company, a part of Hexagon, is seeking a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers and sales representatives. Your primary goal will be to ensure that our customers receive the...
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Technical Support Specialist
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Livermore, California, United States AGTEK Development Company, Inc. Full timeTechnical Support SpecialistAGTEK Development Company, a part of Hexagon, is seeking a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers and sales representatives. Your primary goal will be to ensure that our customers receive the...
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Technical Support Specialist
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Livermore, California, United States AGTEK Development Company, Inc. Full time{"title": "Technical Support Specialist", "description": "Job SummaryAGTEK Development Company, a part of Hexagon, is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical support for customers and sales representatives over the phone, internet, and via email, for AGTEK software products.Key...
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