Customer Service Liaison

4 weeks ago


Ann Arbor, Michigan, United States Integrated Health Associates, Inc. Full time

Key Responsibilities:

  • Serves as the primary point of contact for customers by phone, providing exceptional service and support.
  • Acts as a liaison between external customers and medical staff, ensuring seamless communication and resolution of issues.
  • Assesses the urgency of incoming calls and directs them accordingly, utilizing established protocols and procedures.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.


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