Lead Pet Resort Customer Service Team Lead
4 days ago
We are seeking a highly skilled and motivated individual to join our team as the Lead Pet Resort Customer Service Representative. In this role, you will play a crucial part in shaping the customer experience at our resort, ensuring that every interaction is delightful for both pets and their humans.
Key Responsibilities:- Provide exceptional customer service, setting the standard for your team and ensuring consistent delivery of top-notch care.
- Lead by example, fostering a positive and collaborative work environment that promotes exceptional service.
- Mentor and train customer service representatives, ensuring they have the knowledge and skills to exceed customer expectations.
- Demonstrate a deep understanding of our services and guide the team in recommending tailored solutions for our clients.
- Maintain a strong focus on cleanliness and hygiene standards, ensuring the resort remains a safe and healthy haven for pets.
- Act as a liaison between the customer service team and other departments, promoting seamless communication and teamwork.
As a Lead Pet Resort Customer Service Representative, you will have the opportunity to work in a fun and dynamic environment, create exceptional experiences for our furry guests and their devoted human companions, and enjoy benefits including health insurance, dental insurance, vision insurance, paid time off, and tips.
Location: Ann Arbor, MI
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Pet Resort Customer Service Lead
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Ann Arbor, Michigan, United States BreedAbove Full timeBreedAbove - Lead Pet Resort Customer Service RepresentativeWe are seeking a highly skilled and motivated individual to join our team as the Lead Pet Resort Customer Service Representative. In this role, you will play a crucial part in shaping the customer experience at our resort, ensuring that every interaction is delightful for both pets and their...
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