Customer Service Representative

4 weeks ago


Ann Arbor, Michigan, United States Regus Management Group LLC Full time
About the Role

We're seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our community, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our members.

Key Responsibilities

* Provide personalized support to customers, addressing their needs and concerns in a timely and professional manner
* Maintain a high level of product knowledge and stay up-to-date on company services and promotions
* Collaborate with the Community Manager to plan and execute events and activities that foster a sense of community among members
* Ensure the workspace is clean, organized, and well-maintained, and report any issues or concerns to the Community Manager

Requirements

* 1+ year of customer service experience, preferably in a fast-paced environment
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
* Ability to work independently and as part of a team, with a high level of flexibility and adaptability
* Proficiency in MS Office and other basic IT equipment

What We Offer

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* A dynamic and supportive work environment

About Us

We're a leading provider of flexible workspace solutions, with a global network of centers and a commitment to delivering exceptional customer service. If you're passionate about delivering outstanding customer experiences and building strong relationships, we'd love to hear from you.

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