Customer Service Ambassador

4 weeks ago


Ann Arbor, Michigan, United States XPO Logistics Full time
XPO Logistics Job Description

As a Customer Service Representative at XPO Logistics, you will be responsible for providing exceptional customer service via telephone and email. Your key responsibilities will include:

  • Assisting customers and business partners with their queries and concerns
  • Handling customer complaints in a professional and calm manner
  • Diagnosing and resolving problems or issues
  • Monitoring the progress of delivery routes
  • Scanning haul away pods and verifying stamps
  • Processing changes or cancellations to delivery orders

XPO Logistics is a leading provider of supply chain solutions, and we are seeking a highly motivated and customer-focused individual to join our team. If you have excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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