Night Operations Coordinator
3 weeks ago
About Us:
Welcome to The Westin La Paloma Resort & Spa in Tucson, Arizona. As one of the most renowned resorts in the region, we pride ourselves on delivering exceptional guest experiences and providing a unique blend of luxury and tranquility. With 487 rooms and 60,000 square feet of meeting space, our resort is the perfect destination for both leisure and business travelers.
Job Overview: We are seeking an experienced Night Auditor to join our team. This role will be responsible for coordinating with various departments, ensuring quality service delivery, and performing night audit operations to maintain financial controls and compliance with hotel standards.
Responsibilities:
- Daily Revenue Report Preparation: Audit Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
- Audit Reports and Journals: Run audit reports/journals from the front office system, Point of Service, and the computer.
- System Maintenance: Make corrections and adjustments, handle computer problems, and input revenue/expenses/allowances into the front office system.
- Nightly Balancing: Balance all revenue and settlement accounts, maintain files, and reset the system for next day operations.
- Availability and Attendance: Comply with attendance rules and be available to work on a regular basis.
Qualifications:
- Hotel Experience: Preferably with experience working in a hotel environment.
- Mathematical Skills: Basic mathematical skills and ability to make accurate calculations using a 10-key.
- Customer Service: Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
- Computer Skills: Ability to access and accurately input information using a moderately complex computer system.
- Communication: Effective verbal and written communication skills with the ability to adapt to different audiences.
Benefits:
- Competitive Salary: $45,000 - $55,000 per year based on experience.
- Medical, Dental, and Vision Insurance: Comprehensive plans through Anthem Blue Cross Blue Shield.
- Vacation, Sick, and Holiday Time Off: Generous programs for relaxation and rejuvenation.
- Pet Insurance: Discounted rates through the ASPCA.
- 401(k) Savings Plan: Matching funds and retirement planning options.
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