Client Support Specialist

2 weeks ago


Covington, Louisiana, United States Ghost City Tours Full time

Are you a personable individual who enjoys assisting others? If you thrive in a dynamic environment and are eager to learn daily, we have an opportunity for you.

Key Responsibilities:

  • Responding to customer inquiries through various channels including phone, email, and live chat on our platform.
  • Processing customer orders efficiently.
  • Utilizing sales techniques to achieve a high conversion rate.
  • Performing data entry tasks to maintain accurate customer records.
  • Supporting various projects within the office as needed.

If you are a proactive and sociable individual who enjoys staying busy, you may be a great fit for this role.

Requirements:

  • Availability to work weekends and rotating holidays
  • Reliability and dependability
  • A genuine desire to assist customers
  • Excellent communication skills, both over the phone and in person
  • Understanding that customer satisfaction is paramount
  • A quick learner, capable of absorbing information about our offerings and local insights that benefit our guests

We look forward to your application.



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