Executive Director of Restaurant Operations

7 days ago


Woodinville, Washington, United States Five Guys Full time

About Five Guys

At Five Guys, we're passionate about serving high-quality burgers and fries in a clean and welcoming environment. We're committed to creating a workplace where our employees take ownership of their work and have fun doing it.

Job Summary

We're seeking a seasoned leader to join our team as a General Manager. As a General Manager, you'll be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities

  • Leadership: Provide guidance and support to your team, fostering a positive and productive work environment.
  • Operations: Oversee all aspects of restaurant operations, including inventory management, scheduling, and customer service.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
  • Customer Service: Ensure that every customer has an exceptional experience, resolving any issues promptly and professionally.
  • Team Development: Identify and develop the skills of your team members, providing training and coaching to help them grow in their roles.
  • Community Engagement: Develop and implement community engagement initiatives, such as fundraisers and events, to build relationships with local customers and promote the Five Guys brand.

Requirements

  • 2+ years of leadership experience in the restaurant industry with responsibility for financial results.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Strong communication and interpersonal skills, with the ability to motivate and inspire a team.
  • ServSafe certification.


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