Salesforce Platform Manager
6 days ago
Job Summary:
The Salesforce Administrator will be responsible for supporting a 100+ and growing user-base within InsideHigherEd. This role will involve liaising with various business units and cross-functional teams to provide Salesforce support, including Sales Cloud platform support, and driving adoption throughout the organization. The successful candidate will be passionate about supporting user adoption and increasing the business value of the implementation.
Key Responsibilities:
- Provide Salesforce support to a 100+ user-base, including Sales Cloud platform support
- Liaise with business units and cross-functional teams to drive adoption and increase business value
- Work with departmental technical colleagues to understand, analyze, and improve integrated business systems and applications
- Collaborate with a team of Salesforce administrators to maintain and support the Salesforce platform
Requirements:
- Bachelor's degree and 4 years of experience, or equivalent combination of education and experience
- 2-3 years of experience as a Salesforce Administrator required
- Salesforce.com Admin (ADM201 and ADM211) certification required
- Ability to build and maintain Salesforce custom objects, formula fields, workflows, custom views, dashboards, and reports
- Self-motivated and a self-starter with the ability to handle multiple tasks and demands
- Demonstrated ability to work in a collaborative environment to achieve agreed-upon objectives
- Excellent written and verbal communication skills and the ability to communicate with all levels within the organization
- Familiarity with one or more Marketing Automation platforms preferred
- Knowledge of developing applications using Apex, Lightening, and VisualForce preferred
- Familiarity with SQL/SOQL required
Working at InsideHigherEd:
InsideHigherEd is a leading provider of higher education news, jobs, and resources. We are committed to providing our employees with a dynamic and supportive work environment that fosters growth and development.
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Salesforce Platform Manager
6 days ago
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