Salesforce Solutions Architect
1 week ago
The Salesforce/Business Process Architect plays a pivotal role within the IT division, reporting directly to the Director of IT Platforms. This position is integral in driving business process initiatives, with a significant emphasis on Salesforce as the core platform. The ideal candidate will have the opportunity to innovate and creatively design CRM frameworks, bespoke solutions, and workflows that cater to specific organizational requirements.
Key Responsibilities:
- Design and implement tailored CRM solutions utilizing Salesforce.
- Offer technical mentorship to junior staff members.
- Conduct requirement analysis, facilitate user engagement sessions, and deliver functional specifications.
- Maintain effective communication with diverse stakeholders throughout the project lifecycle.
- Set and uphold design and implementation standards within the Salesforce ecosystem.
- Oversee performance metrics, troubleshoot challenges, and ensure data accuracy.
- Investigate, analyze, and resolve platform-related issues and data discrepancies.
- Support training initiatives and system enhancements.
- Lead special projects as necessary.
Qualifications:
- Bachelor's degree in Computer Science or Information Technology.
- A minimum of 4 years of experience in Salesforce development or architecture.
- Proficiency in Salesforce IDE, Lightning framework, and data relationships.
- Strong analytical skills and excellent communication abilities.
Benefits:
- Comprehensive Health Care Plan (Medical, Dental & Vision).
- Generous Paid Time Off (Vacation & Public Holidays).
- Short and Long Term Disability coverage.
- Retirement Plan (401k).
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