Sales Lead

4 weeks ago

Wilmington, Delaware, United States Pottery Barn Full time
About the Role

We're seeking a highly motivated Sales Lead to join our team. As a Key Holder, you will be responsible for inspiring customers to express themselves in their home by making it easy for them to discover products that best suit their lifestyle.

You will drive sales by sparking connections and making lasting customers of the brand. Your expertise in enhancing the customer experience will be invaluable in creating engaging experiences for our customers.

Key Responsibilities:

  • Create engaging experiences for customers by sharing expertise on enhancing their home
  • Provide daily support to the management team by performing opening and closing routines, register functions, and back office procedures
  • Provide supervision to ensure the store is meeting financial goals and associates are providing World-Class service to our guests
  • Ensure the store meets visual, replenishment, cleanliness, safety, and back of house standards during manage-on-duty shifts
  • Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
  • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Requirements:

  • Effective communication, organization, and leadership skills
  • Proven ability to motivate and influence others through personal actions and examples
  • 1-3 years retail sales experience with shift supervision experience preferred
  • 1-2 years experience in home-related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Physical Requirements:

  • Must be able to be mobile on the sales floor for extended periods of time
  • Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Our Mission Around Diversity, Equity & Inclusion:

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored, and appreciated.

Benefits Just for You:

Depending on your position and your location, here are a few highlights of what you might be eligible for:

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial, and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)

Your Journey in Continued Learning:

Individual development plans and career pathing conversations

Annual performance appraisals

Cross-brand and cross-functional career opportunities

Online learning opportunities through brand-specific resources and WSI University

Leadership development opportunities

WSI will not now or in the future commence an immigration case or 'sponsor' an individual for this position (for example, H-1B or other employment-based immigration)

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

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