Patient Care Coordination Associate

2 weeks ago


Urbana, Illinois, United States The Carle Foundation Full time

Typical Work Hours:
Monday to Friday, 8:30 AM - 5:30 PM

Job Category:
Administrative Support

Work Environment:
Carle Foundation Hospital

Employment Status:
Full-Time

Required Education:
Associate's Degree

Experience Needed:
3-5 Years in a related field

Job Overview:


The Patient Services Representative plays a crucial role in managing various responsibilities related to the daily operations of the clinic. This includes tasks such as patient identification, check-in procedures, charge posting, cash handling, and basic appointment scheduling.

The representative is expected to project a positive image and provide essential information to ensure that patient needs are effectively addressed.

EDUCATIONAL BACKGROUND

An Associate's degree in a relevant field is preferred; however, three (3) years of experience in an office or customer service setting may be considered as an equivalent qualification.

CERTIFICATION REQUIREMENTS
Completion of a medical terminology course within one (1) year of starting the position is mandatory.

EXPERIENCE REQUIRED
Candidates should have prior experience in a public-facing role, possess basic computer skills, and be familiar with office equipment such as fax machines and copiers.

SKILLS AND COMPETENCIES

Strong communication abilities are essential, along with a commitment to confidentiality. The candidate should be capable of managing multiple tasks simultaneously, have a keen memory for details, and be able to prioritize effectively, especially under pressure. Adaptability and decision-making skills are also crucial.


KEY RESPONSIBILITIES:


The Patient Services Representative is responsible for:

  • Coordinating daily clinic preparation tasks, including patient check-in/out, charge posting, cash management, and appointment scheduling.
  • Handling phone communications competently, delivering messages to medical staff accurately and promptly.
  • Reporting patient and physician information clearly and in a timely manner.
  • Managing incoming patient requests related to referrals and work queues.
  • Understanding insurance coverage and eligibility, and securing prior authorizations as necessary.

All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The Carle Foundation is dedicated to fostering a diverse and inclusive workplace, welcoming applicants from various backgrounds and experiences.



  • Urbana, Illinois, United States Carle Health Full time

    Position Overview:The Urology Patient Care Coordinator embodies compassion, innovation, and versatility, with a strong emphasis on delivering outstanding customer service. Are you eager to be part of a team that values diversity and fosters collaboration to provide exceptional patient care? Join our Urology team and become a vital contributor by showcasing...


  • Urbana, Illinois, United States Carle Health Full time

    Job SummaryThe Patient Services Representative 1 plays a vital role in ensuring the smooth operation of our clinic. This position is responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient appointment scheduling.Key...


  • Urbana, Illinois, United States Carle Health Full time

    Job SummaryThe Patient Services Representative 1 plays a vital role in ensuring the smooth operation of our clinic's daily activities. This position is responsible for coordinating and participating in various duties associated with patient identification, check-in, charge posting, cash management, and basic patient appointment scheduling.Key...


  • Urbana, Illinois, United States Carle Health Full time

    Job SummaryThe Patient Services Representative 1 plays a vital role in ensuring the smooth operation of our clinics. As a key member of our team, you will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient...


  • Urbana, Illinois, United States Carle Health Full time

    Job SummaryThe Patient Service Representative plays a vital role in ensuring the smooth operation of our clinics. As a key member of our team, you will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient...


  • Urbana, Illinois, United States Carle Health Full time

    Job SummaryThe Patient Services Representative plays a vital role in ensuring the smooth operation of our clinics. As a key member of our team, you will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient...


  • Urbana, Illinois, United States Carle Health Full time

    Job SummaryThe Patient Services Representative 1 plays a vital role in ensuring the smooth operation of our clinic's daily activities. This position is responsible for coordinating and participating in various duties associated with patient identification, check-in, charge posting, cash management, and basic patient appointment scheduling.Key...


  • Urbana, Illinois, United States Carle Health Full time

    Position Overview:The Patient Services Representative 1 plays a crucial role in managing various responsibilities linked to the daily operations of the clinic. This includes patient identification, check-in procedures, charge posting, cash handling, and fundamental appointment scheduling. The representative is expected to maintain a positive demeanor and...


  • Urbana, Illinois, United States Carle Foundation Hospital Full time

    Job SummaryThe Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.Key...


  • Urbana, Illinois, United States Promise Healthcare Full time

    Job SummaryWe are seeking a highly motivated and compassionate Healthcare Navigator to join our team at Promise Healthcare. As a key member of our school-based health center, you will play a vital role in improving the health and well-being of our patients and the community we serve.Key ResponsibilitiesRepresent Promise Healthcare at school and community...


  • Urbana, Illinois, United States Promise Healthcare Full time

    Job SummaryWe are seeking a highly motivated and compassionate Healthcare Navigator to join our team at Promise Healthcare. As a key member of our school-based health center, you will play a vital role in improving the health and well-being of our patients and the community we serve.Key ResponsibilitiesRepresent Promise Healthcare at school and community...


  • Urbana, Illinois, United States Carle Health Full time

    Position Overview:The Float Patient Services Representative 1 is responsible for coordinating and engaging in various tasks related to the daily operational processes of the clinic, including patient identification, check-in procedures, charge posting, cash handling, and basic appointment scheduling. This role aims to project a positive image while ensuring...


  • Urbana, Illinois, United States Carle Foundation Hospital Full time

    About the RoleCarle Foundation Hospital is seeking a skilled Care Coordination Nurse to join our team. As a Care Coordination Nurse, you will play a critical role in providing high-quality patient care and ensuring seamless transitions between healthcare settings.Key ResponsibilitiesConduct comprehensive assessments of patient needs and develop personalized...


  • Urbana, Illinois, United States Carle Health Full time

    Position Overview:The Float Pool Patient Services Representative 1 is responsible for coordinating and engaging in various tasks related to the daily operational processes of the clinic, including patient identification, check-in procedures, charge entry, cash handling, and basic appointment scheduling. This role is essential in projecting a positive image...


  • Urbana, Illinois, United States Carle Health Full time

    Job SummaryThe Float Patient Services Representative plays a vital role in ensuring the smooth operation of our clinics. As a member of our team, you will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient...


  • Urbana, Illinois, United States The Carle Foundation Full time

    Work Location: Carle Foundation HospitalThe Patient Care Coordinator plays a vital role in managing and executing various responsibilities linked to the daily operations of the clinic. This includes patient identification, check-in procedures, charge posting, cash handling, and basic appointment scheduling. The representative ensures a welcoming atmosphere...


  • Urbana, Illinois, United States The Carle Foundation Full time

    Department: Sleep Clinic - CPGUsual Schedule: Monday-Friday, 7:30am-4:30pmJob Category: Clerical/AdminWork Location: Carle Foundation HospitalEmployment Type: Full - TimeNursing Specialty:Job Summary:The Healthcare Administrative Coordinator plays a vital role in managing various responsibilities associated with the daily operations of the clinic. This...


  • Urbana, Illinois, United States Carle Foundation Hospital Full time

    Job SummaryThe Patient Services Supervisor is a key leadership role at Carle Foundation Hospital, responsible for overseeing the activities of Patient Care Support staff in Med Subspeciality Clinics. This position requires strong leadership and organizational skills, with the ability to communicate effectively and work collaboratively with others.Key...


  • Urbana, Illinois, United States Carle Health Full time

    Position Overview: Under the supervision of a Registered Nurse (RN), the Patient Care Support Specialist plays a crucial role in assisting the licensed nursing team and addressing the personal care and hygiene requirements of designated patients. This role facilitates effective communication among various departments, visitors, patients, medical personnel,...


  • Urbana, Illinois, United States Carle Health Full time

    Position Overview:The Float Pool Patient Services Representative 1 is responsible for coordinating and engaging in various tasks related to the daily operations of the clinic, including patient identification, check-in procedures, charge posting, cash handling, and basic appointment scheduling. This role is essential in projecting a positive image and...