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Healthcare Administrative Coordinator
2 months ago
Department:
Sleep Clinic - CPG
Usual Schedule:
Monday-Friday, 7:30am-4:30pm
Job Category:
Clerical/Admin
Work Location:
Carle Foundation Hospital
Employment Type:
Full - Time
Nursing Specialty:
Job Summary:
The Healthcare Administrative Coordinator plays a vital role in managing various responsibilities associated with the daily operations of the clinic. This includes patient identification, check-in procedures, charge posting, cash handling, and basic appointment scheduling. The coordinator is essential in ensuring that patients' needs are met while maintaining a positive and professional environment.
Educational Requirements:
Associate's Degree in a Related Field or equivalent experience in a customer service setting (minimum of three years).
Certification & Licensure Requirements:
Completion of a medical terminology course within one year of employment.
Experience Requirements:
Prior experience in a public-facing role, along with basic computer proficiency and familiarity with office equipment such as fax machines and copiers.
Additional Requirements:
Successful completion of a Medical Terminology course.
Skills and Knowledge:
Excellent communication abilities; adherence to confidentiality standards; capacity to manage multiple tasks simultaneously; strong attention to detail; adept at prioritizing and executing tasks under pressure; flexibility to adapt to changes and make decisions in ambiguous situations.
Essential Functions:
The Healthcare Administrative Coordinator is responsible for:
- Coordinating daily clinic operations, including patient check-in/out, charge posting, cash management, appointment scheduling, and patient registration.
- Managing phone communications and delivering messages to healthcare providers.
- Accurately reporting medical information received from patients and referring physicians.
- Acting as a professional role model within the clinic.
- Handling incoming patient care requests and managing referral activities.
- Understanding insurance coverage rules and ensuring compliance with eligibility and benefits requirements.
- Initiating prior authorizations as necessary.
Commitment to Diversity:
We are dedicated to fostering a diverse and inclusive workplace that values individuals from various backgrounds and experiences. We believe this diversity enhances our ability to serve our community effectively. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Carle Health participates in E-Verify to confirm work authorization.
