Global Sales Account Manager
2 months ago
Position Overview:
The International Sales Specialist will play a crucial role in managing and overseeing the operations of key accounts, specifically focusing on vendor relations, purchase order management, and sales performance analysis.
Key Responsibilities:
- Manage and oversee the account operations for major clients, ensuring effective vendor management and processing of purchase orders.
- Input purchase orders into the CRM system, coordinate product shipments, and guarantee timely delivery to clients.
- Identify and resolve sales-related issues, developing effective solutions to enhance customer satisfaction.
- Provide exceptional customer service, addressing complaints and feedback in a professional manner.
- Enhance product visibility and information on relevant online platforms.
- Collaborate with sales representatives to analyze product performance and refine sales proposals.
- Monitor sales metrics to improve inventory forecasting in collaboration with third-party logistics providers.
- Oversee inventory management, including stock reports, stock-taking, and product returns.
- Maintain strong communication with logistics partners to ensure seamless inventory management and delivery processes.
- Support sales representatives on new initiatives, including managing samples and conducting store visits.
- Perform additional related duties as necessary.
Qualifications:
- A minimum of 3 years of experience in account operations within the relevant industry.
- Comprehensive understanding of domestic supply chain models, retail operations, and sales analytics.
- Proficient in sales reporting, analysis, and inventory management practices.
- Experience with third-party logistics operations and familiarity with SAP and CRM systems.
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