Rental Car Agent with Excellent Communication Skills
21 hours ago
Join Our Team as a Customer Service Agent
At Enterprise Mobility, we're passionate about delivering exceptional customer experiences. As a Customer Service Agent, you'll play a critical role in making this happen.
About the Role
You'll be working closely with customers to understand their needs and preferences, providing personalized service, and ensuring that their rental experience is seamless and hassle-free.
What You'll Do
- Greet and assist customers, answering their questions and addressing their concerns.
- Verify rental agreements and reservations, and ensure that all documentation is accurate and complete.
- Handle customer complaints and issues in a professional and courteous manner.
- Provide assistance with directions, maps, local area information, and other relevant services.
- Review rental parameters with customers to ensure they understand our rates and service charges.
Our Offerings
As a valued member of our team, you'll enjoy a range of benefits, including:
- Paid time off
- Employee rental car discounts
- Retirement savings plan
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Training and development opportunities
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