Customer Experience Representative for Enterprise Mobility

5 days ago


Houston, Texas, United States Enterprise Holdings Full time

Be Part of Our Dynamic Team as a Customer Service Agent

As a Customer Service Agent at Enterprise Mobility, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences.

About the Position

You'll be working in a fast-paced environment where no two days are the same. Your primary responsibility will be to provide outstanding customer service, ensuring that every customer interaction is positive and memorable.

Your Key Responsibilities

  1. Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
  2. Prepare all rental and return documents accurately and completely.
  3. Assist customers with directions, maps, local area information, and other relevant services.
  4. Review rental parameters with customers to ensure they understand our rates and service charges.

What We Offer

We're proud to offer a competitive salary of up to $18.00 per hour ($14.00 + performance-based incentives), plus an additional $1.25 per hour between 10pm-6am. Our benefits package includes:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan
  • Health insurance
  • Life insurance
  • Dental insurance
  • Vision insurance
  • Training and development opportunities


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