Sales Director

2 days ago

GondrecourtleChâteau, Grand Est, United States Wedding Shoppe, Inc. Full time
Job Title: Sales Manager

We are seeking a highly skilled and experienced Sales Manager to join our team at Wedding Shoppe Inc. in Saint Paul, Minnesota. As a Sales Manager, you will play a crucial role in the overall operation of our store, working closely with the Store Manager to ensure efficient store operations and deliver exceptional customer service.

Key Responsibilities:
  • Team Management: Assist in recruiting, training, and supervising store staff, collaborate with the Store Manager to create employee schedules, and provide guidance and support to the team to ensure they meet performance expectations.
  • Inventory Management: Oversee inventory management processes, including receiving merchandise, price adjustments, and returns/exchanges, monitor inventory levels to meet customer demand and minimize stock shortages, and coordinate with vendors and suppliers as needed to maintain product availability.
  • Problem Solving: Handle unusual situations and customer issues with professionalism and effective problem-solving skills, and implement solutions that prioritize customer satisfaction while aligning with company policies and standards.
  • Team Development: Assist in training store staff by reviewing and revising orientation and sales training materials, conduct training sessions, and ensure that staff members are well-versed in product knowledge and sales techniques.
  • Sales and Reporting: Prepare sales and customer relations reports by analyzing and categorizing sales data, utilize data analysis to identify trends and opportunities for growth, and collaborate with the Store Manager to develop and implement sales strategies.
  • Customer Relations: Identify and investigate customer complaints and service suggestions, implement improvements, and monitor customer satisfaction, and maintain a high level of customer service by enforcing organization standards.
Qualifications:
  • Previous experience in retail management is preferred.
  • Strong leadership and interpersonal skills.
  • Excellent communication and problem-solving abilities.
  • Knowledge of inventory management and customer service best practices.
  • Ability to work in a fast-paced, dynamic retail environment.
  • Detail-oriented with strong organizational skills.

If you are passionate about delivering exceptional customer experiences, have a knack for team management, and are excited about contributing to a positive and energetic work environment, we encourage you to apply. Please submit a personalized cover letter along with your resume, demonstrating why you are a perfect fit for Wedding Shoppe Inc.

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