Customer Service Operations Supervisor

2 weeks ago


Eugene, Oregon, United States Jobs for Humanity Full time

Company Overview
Jobs for Humanity is partnering with upwardlyglobal to foster an inclusive and equitable employment landscape. We are dedicated to supporting individuals from diverse backgrounds.

Company Name:
upwardlyglobal

Position Overview
Customer Service Operations Supervisor Job Poster:

Key Responsibilities:
Leadership in Customer Service / Location: United States Of America
Views: 17

Objective of the Role: To manage the administration of customer service desks, ensuring that all inquiries and requests are addressed promptly and that customer satisfaction is consistently surpassed.

Essential Qualifications:
Minimum of 5 years in customer service, Exceptional verbal and written communication skills, Ability to work collaboratively with diverse teams, Adaptable to varying work schedules - Shifts

Skills & Competencies:

Strong reading comprehension as some positions may involve scripted interactions, Adaptability to different working hours - Shifts, Effective negotiation abilities.

To assist fellow team members in all administrative tasks, enabling them to provide optimal solutions to customer inquiries and achieve first-contact resolution.



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