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Service Supervisor

2 months ago


Eugene, Oregon, United States Albertsons Companies Full time

Customer Service Excellence

At Albertsons Companies, we strive to deliver exceptional customer service experiences that meet or exceed our customers' expectations. As a Service Supervisor, you will play a critical role in championing our customer service programs and promoting a positive customer relations culture.

Key Responsibilities:

  • Develop and implement customer service strategies to drive sales growth and customer loyalty
  • Provide coaching and training to store associates on customer service best practices
  • Resolve customer complaints in a timely and professional manner
  • Collaborate with store management to promote a positive store image and customer experience

Requirements:

  • Proven experience in customer-facing roles, preferably in retail or food service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and conflict resolution skills