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Service Supervisor
2 months ago
Customer Service Excellence
At Albertsons Companies, we strive to deliver exceptional customer service experiences that meet or exceed our customers' expectations. As a Service Supervisor, you will play a critical role in championing our customer service programs and promoting a positive customer relations culture.
Key Responsibilities:
- Develop and implement customer service strategies to drive sales growth and customer loyalty
- Provide coaching and training to store associates on customer service best practices
- Resolve customer complaints in a timely and professional manner
- Collaborate with store management to promote a positive store image and customer experience
Requirements:
- Proven experience in customer-facing roles, preferably in retail or food service
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and conflict resolution skills