Retail Operations Supervisor

2 weeks ago


Eugene, Oregon, United States Wireless Vision Full time
Position Overview:
As a Retail Operations Supervisor at Wireless Vision, you will play a pivotal role in enhancing sales performance, motivating team members, and elevating customer satisfaction. If you have a passion for cutting-edge technology and a knack for leadership, this position is tailored for you.

Key Responsibilities:
- Serve as the primary representative of the retail outlet in the absence of the Retail Store Manager (RSM), overseeing sales, operational tasks, and personnel management.
- Collaborate with the RSM to attract and recruit exceptional talent, while mentoring and developing current team members to foster a high-performing environment.
- Inspire and coach the sales team with integrity, guiding them towards achieving monthly performance targets.
- Actively engage in planning and conducting store meetings to prepare for product launches and keep the team informed about company updates.
- Work alongside the RSM to implement local marketing strategies aimed at attracting new customers.
- Ensure compliance with internal audits and customer-facing initiatives, maintaining operational excellence.
- Uphold store presentation and merchandising standards, assisting in the planning and execution of merchandising resets.
- Support all store functions in alignment with Wireless Vision policies and procedures.
- Manage daily and monthly inventory, cash handling, and other essential operational metrics.
- Be prepared to undertake additional tasks, duties, or projects as required.

Qualifications:
- High School Diploma or GED is mandatory.
- 1-2 years of leadership experience in retail or a customer-centric environment is essential.
- Flexibility and willingness to relocate within the assigned market is required.
- Exceptional written and verbal communication skills are necessary.
- Strong organizational and problem-solving abilities are crucial.
- Bilingual skills are preferred in specific locations.
- Ability to stand for extended periods (up to 9 hours) on the sales floor is necessary.
- Capability to lift and/or move up to 25 pounds.

What We Offer:
- Competitive paid time-off program.
- Financial assistance for education.
- Comprehensive medical, dental, and vision benefits.
- 401k matching program.
- Discounts on phone services.
- Opportunities for professional development and career growth.

Wireless Vision is committed to providing equal employment opportunities and maintaining a drug-free workplace while adhering to CDC guidelines for COVID-19.



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