Enrollment Coordinator

3 days ago


Lynchburg, Virginia, United States Commonwealth of Virginia Full time
{"title": "Enrollment Specialist", "description": "

Job Summary:

Central Virginia Community College is seeking a highly organized and customer-focused Enrollment Specialist to provide exceptional service to students, faculty, and staff. The successful candidate will be responsible for managing the main phone line, assisting with admission and enrollment questions, and directing other calls to appropriate personnel.

Key Responsibilities:

  • Provide front counter customer service in-person, via email, and telephone.
  • Assist with graduation application processing and ceremony preparations.
  • Work with various departments throughout the college to assist staff with enrollment services, roster questions, and general information.
  • Update Attendance Procedures and Syllabus Attachment documents each semester.
  • Process all class rosters submitted by each division electronically.
  • Assist students with enrolling and dropping courses, printing class schedules, and explaining admission requirements.
  • Direct students to the appropriate person and/or department.
  • Perform file maintenance, scanning, and linking incoming forms and processed paperwork.

Requirements:

  • Prompt, courteous, and professional customer service.
  • Strong computer skills, including typing at least 45 wpm with 95% accuracy.
  • Ability to work with minimum supervision in a busy office.
  • Proficient with MS Word, Excel, and Outlook.
  • Ability to multi-task and maintain accurate records.
  • Strong organizational abilities, including file maintenance.
  • Excellent written and oral communication skills.
  • Team-oriented and ability to work well with others.

Preferred Qualifications:

  • Experience with PeopleSoft.
", "lang_code": "en"}

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