Lead Designer Advocate Manager

1 week ago


San Francisco, California, United States Figma Full time
About the Role

Figma is a leading design and development platform that empowers teams to create and collaborate on innovative products. We're seeking an experienced Lead Designer Advocate Manager to join our team and drive the growth of our design community.

Key Responsibilities
  • Lead the AMER Designer Advocate Team: Oversee and support a diverse team of Designer Advocates who engage with our community, provide sales support, and create content to drive adoption of our platform.
  • Enable Figma Users at Scale: Prioritize, assign, and collaborate with the team to deliver high-value content to support our customers, including livestreams, written content, presentations, and community resources.
  • Partner with Marketing: Collaborate with our marketing team to support events, product launches, and adoption of new features, ensuring seamless integration with our design community.
  • Partner with Customer Experience: Work closely with our customer experience team to deliver scalable onboarding programs, consultations, and enablement to help customers become experts in our platform.
  • Advocate for Users with the Product Team: Provide insights from customer engagements to inform product development, ensuring our platform meets the evolving needs of our users.
  • Motivate and Empower the Community: Foster relationships with users, identify opportunities to improve internal processes, and measure community engagement to drive growth and retention.
Requirements
  • 5+ years of experience leading a design-related team, with a proven track record of driving growth and engagement.
  • Ability to work cross-functionally with sales, product, and marketing teams to drive projects and initiatives forward.
  • Comfortable presenting to large groups and communicating complex ideas effectively.
  • Strong knowledge of product design and development workflows, with an entrepreneurial mindset and a passion for innovation.
  • Ability to travel up to 25% of the time, with a willingness to adapt to changing priorities and deadlines.
What We Offer

Figma is committed to creating a diverse and inclusive workplace, where everyone has the opportunity to thrive. We offer a competitive salary range of $180,000 - $288,000, depending on location and experience, as well as a comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and generous PTO.

We're an equal opportunity employer, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.


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