Enterprise Data Product Design Manager

6 days ago

San Francisco, California, United States Capital One Full time

About the Role

We are seeking a highly skilled Senior Manager, Staff Product Designer to join our Enterprise Data team at Capital One. As a key member of our design team, you will play a crucial role in shaping the user experience and visual design of our data platforms and experiences.

Key Responsibilities

  • Collaboration & Connection:
    • Collaborate closely with cross-functional teams, including UX designers, product managers, engineers, and data scientists to create interfaces that meet customer experience needs and visually translate them into transformative, intuitive, user-friendly, and on-brand interfaces.
    • Advocate for the customer through human-centered design methodologies, including discovery, ideation, whiteboard sessions, and user testing.
    • Support and lead design-led workshops to engage and build alignment across different partners and teams.
    • Champion prioritization of design-centered product enhancements grounded in research and analysis.
    • Mentor designers of varying levels of experience and skills, contributing to the design team's growth and continued development of design craft.
    • Work with partners and teams across various geographies.
    • Embrace and advocate for an experience mindset - this is as important to the work as the results.
  • Discovery & Delivery:
    • Lead and define near and future-state vision by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities.
    • Hands-on designing intuitive and engaging user interfaces for our data platforms and experiences, incorporating advanced and effective data visualization techniques to simplify complex datasets and insights for users.
    • Develop and implement design system strategies that result in improved data accessibility, user satisfaction, and a healthier data ecosystem.
    • Actively evaluate and contribute new and improved styles, icons, patterns, style guides, and documentation to the design system that can be leveraged by teams.
    • Participate in end-to-end product design by working with researchers to understand customer needs and interpreting information into visual forms that are impactful and intuitive.
    • Framing problems, determining insights, and defining visual designs to serve customer needs.
    • Proactively lead and drive project work, identifying where you can drive the most impact and where you can delegate to other designers.
    • Ideate, create, and deliver low to high-fidelity prototypes.
    • Design within existing - and create new - standards to contribute to our internal design system, best practices, and guidelines.
    • Storytelling and presenting visual concepts to various stakeholders.
    • Create high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.

Requirements

  • 8+ years of experience in product design, with a strong portfolio showcasing your work, including examples of design system projects.
  • Excellent interaction design skills, and the ability to translate complex data or enterprise concepts into visually appealing and compelling user interfaces.
  • Comfortable working with a variety of business partners, and design collaborators, and delivering outcomes.

Preferred Qualifications

  • Mastery of design and prototyping tools, such as Figma, Sketch, and/or Adobe Creative Suite.
  • Experience in front-end languages and tooling such as Angular, React, Web Components, and Design System Tokens.
  • Familiarity creating and contributing to established design systems.

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